![]() ![]() In the end, I needed to perform a full Windows upgrade to correct the issue.įollow these steps to perform a full Windows upgrade, it does take a few hours though it's the only thing I've found that solves the problem and gets your USB Mouse, Keyboard, Joystick and etc back working again: I ended up calling Microsoft support who went through many troubleshooting efforts with me. ![]() ![]() Can anyone offer a solution?Īfter 3 days troubleshooting and finding lots of poor people who didn't take a Restore Point before trying the RegKey hacks, I finally found a solution. My PCs USB ports do detect my mouse keyboard when I plug them in, I hear the chime, however the power lights go off on the mouse a few seconds later. Obviously tested Mouse & Keyboard on another PC - works.The registry LowerFilter and UpperFilter hacks - to no avail.In Power Options "disabled the USB turn off power" - failed.In Device Mgr > USB Hub > Power Mgmt > Turn off the "allowed to power manage" - failed.Uninstall Drivers - they re-install and fail.I did everything, starting with a PS/2 Keyboard: However, when I plug in a Dell USB mouse the lights / power cut off right at the Windows initial login screen. My USB Ports are working as my External HDD is recognised. I know it was the Windows 10 update that caused it as I had a Restore Point I was able to revert back to a working PC state, before the 90 day restore point limit deleted it. ![]() (Code 19) in the Device Manager HID's properties. In fact any Human Interface Device (HID) won't work and shows up as a Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. My Windows 10 PC recently updated and my USB mouse and keyboard no longer work. ![]()
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